Stackie Cookie and Tracking Notice

This Cookie and Tracking Notice explains how Stackie Ltd uses cookies, local storage, device identifiers, analytics identifiers, crash identifiers, chat identifiers, session replay identifiers, pixels, SDKs, and similar technologies on Stackie websites, applications, embedded dashboards, documentation, and cloud services.

Categories of Technologies

Stackie may use strictly necessary technologies for authentication, security, session continuity, fraud prevention, legal acceptance evidence, load balancing, service delivery, and user-selected settings. These technologies are required for the relevant service and cannot always be disabled without affecting functionality.

Stackie may use functional technologies to remember preferences, product settings, local dashboard state, region choices, and support interactions.

Stackie uses limited operational product use, device notification, security, and reliability data only as described in the current table below. Separate non-essential analytics, diagnostics, crash reporting, support desk, chat, session replay, newsletter, marketing, or campaign measurement technologies are not active unless the table marks the specific tool active.

Stackie will not deploy a non-essential tool merely because a category is described in this notice. Before activation, Stackie must update the tracking inventory, provider evidence, retention, minimization, masking, legal basis, consent or opt-out controls, and public disclosure posture required for that tool and jurisdiction.

Consent and Choices

Where law requires consent for non-essential cookies or similar technologies, Stackie will request consent before using them. Where law permits opt-out or legitimate-interest processing, Stackie will provide the required notice and choice. Users may change browser settings, device settings, or in-product choices where available.

Tools marked as not currently active are not used under this notice unless and until Stackie lawfully enables and discloses them through the tracking inventory, generated table, and applicable consent or opt-out controls.

Stackie applies required browser privacy-preference signal handling only for surfaces where that handling is implemented and legally required. Marketing emails include an unsubscribe mechanism where required.

Session Replay, Chat, and Crash Reporting

Session replay, customer chat, support desk tooling, and crash reporting can involve sensitive context if configured carelessly. Stackie may use these tools only when represented in the current inventory and configured with appropriate masking, minimization, retention, access controls, and consent or opt-out controls for the applicable jurisdiction and surface.

Third Parties

Approved third-party providers are listed in the Tracking Tool Register and Subprocessor List where applicable. A provider is not approved merely because a category is described in this notice.

Changes

Stackie may update this notice when technologies, consent-management tools, providers, purposes, retention, or legal requirements change. The table below is the current public summary of Stackie's tracked cookie, analytics, communications, and similar-technology practices.

Cookie and Tracking Table

Governed Tracking Data Categories

Category	Current Status	Purpose	Lawful Basis	Retention
product usage data	currently active	service operation and product improvement	legitimate interests	kept for a limited analytics period, then aggregated or deleted
device notification data	currently active	device linking, notifications, and security	contract necessity	kept while the device is registered and then for a limited security audit period
behavioural analytics data	planned or available only after activation	product improvement, support, and debugging	consent	kept for a short review period, then deleted
marketing communication data	planned or available only after activation	marketing emails and newsletters	consent	kept while subscribed, then limited suppression records are kept to honor opt-outs

Tracking Tool Register

Category	Status	Technology/Party	Storage or Identifier Names	Technology Description	Purpose	Consent	Retention	Storage Duration
analytics	Not currently active; will not be used unless lawfully enabled and disclosed	Not active	No cookie, SDK, local storage, or similar identifier currently deployed	No cookie, SDK, local storage, or similar tracking identifier is currently deployed for this tool.	Product analytics and product improvement.	Not used unless activated after notice and consent where required	Not applicable while inactive	Not applicable while inactive
marketing email	Not currently active; will not be used unless lawfully enabled and disclosed	Not active	No cookie, SDK, local storage, or similar identifier currently deployed	No cookie, SDK, local storage, or similar tracking identifier is currently deployed for this tool.	Marketing emails and lifecycle campaigns.	Not used unless activated after notice and consent where required	Not applicable while inactive	Not applicable while inactive
support desk	Not currently active; will not be used unless lawfully enabled and disclosed	Not active	No cookie, SDK, local storage, or similar identifier currently deployed	No cookie, SDK, local storage, or similar tracking identifier is currently deployed for this tool.	Support requests, troubleshooting, and incident follow-up.	Not used unless activated after notice and consent where required	Not applicable while inactive	Not applicable while inactive
crash reporting	In use	Third-party	No cookie, SDK, local storage, or similar identifier currently deployed	Sentry receives minimized technical-error events on approved Stackie surfaces. No Sentry cookie, SDK identity, local-storage identifier, session-storage identifier, replay token, feedback, attachment, profiling, original source-code upload, or AI-analysis feature is used. Separately disclosed operational diagnostics may use private sanitized JavaScript source maps without original source content.	Detect, diagnose and remediate technical faults and information-security failures on Stackie surfaces using minimised technical-error events.	notice and opt-out	Active searchable technical-error events expire within a maximum of 30 days; provider backup and deletion follow a separately documented lifecycle.	Active searchable technical-error events are available for up to 30 days; provider backup and deletion follow a separate lifecycle.
operational diagnostics	Not currently active; will not be used unless lawfully enabled and disclosed	Not active	No cookie, SDK, local storage, or similar identifier currently deployed	Sentry may receive minimized operational telemetry and private diagnostic build artifacts needed to detect, diagnose, measure and remediate faults. This category includes bounded technical-error, custom trace, coarse metric, aggregate release-health, runtime check-in, live uptime and exact JavaScript release/source-map data. The private processing register enumerates every retained and derived field. Stackie excludes user/customer identity, customer content, raw requests or responses, free text, logs, replay, screenshots, attachments, profiling, User Feedback, original source content, native debug symbols, public source maps and Seer or AI analysis.	Detect, diagnose, measure and remediate technical faults and information-security failures using minimized operational telemetry and private diagnostic build artifacts.	Not used unless activated after notice and consent where required	Not applicable while inactive	Not applicable while inactive
session replay	Not currently active; will not be used unless lawfully enabled and disclosed	Not active	No cookie, SDK, local storage, or similar identifier currently deployed	No cookie, SDK, local storage, or similar tracking identifier is currently deployed for this tool.	Hosted app and dashboard troubleshooting and UX diagnostics.	Not used unless activated after notice and consent where required	Not applicable while inactive	Not applicable while inactive
customer chat	Not currently active; will not be used unless lawfully enabled and disclosed	Not active	No cookie, SDK, local storage, or similar identifier currently deployed	No cookie, SDK, local storage, or similar tracking identifier is currently deployed for this tool.	Customer support chat and troubleshooting.	Not used unless activated after notice and consent where required	Not applicable while inactive	Not applicable while inactive
newsletters	Not currently active; will not be used unless lawfully enabled and disclosed	Not active	No cookie, SDK, local storage, or similar identifier currently deployed	No cookie, SDK, local storage, or similar tracking identifier is currently deployed for this tool.	Product newsletters and launch announcements.	Not used unless activated after notice and consent where required	Not applicable while inactive	Not applicable while inactive

Jurisdiction Consent Posture

Jurisdiction	Launch Availability	Cookie Consent	Marketing Email	GPC Required	Unsubscribe Required
United Kingdom	currently available for the Stackie surface covered by this notice	opt-in consent	soft opt-in where lawful	where implemented and legally required	yes
European Union and EEA	not offered through Stackie's initial self-serve launch in this jurisdiction; future availability requires separate review	opt-in consent	opt-in consent	where implemented and legally required	yes
United States baseline with state privacy overlays	currently available for the Stackie surface covered by this notice	notice and opt-out	opt-out	where implemented and legally required	yes